Refund policy

No Refund & No Return Policy

All sales are final. Due to the custom and made-to-order nature of our products, we do not accept returns, exchanges, or offer refunds once an order has been placed.

Each item is created specifically based on the details, images, text, and color selections provided by the customer. To ensure accuracy and satisfaction, we maintain constant communication throughout the design process, including confirmations and approvals when applicable. Because of this collaborative process, issues or misunderstandings are unlikely; however, it remains the customer’s responsibility to review all details carefully before final approval and production.

We are not responsible for errors made by the customer, including but not limited to spelling, incorrect images, or incorrect design instructions.

Refunds or replacements will only be considered in the rare event that the item arrives damaged or defective due to an error on our end. In such cases, customers must contact us within 48 hours of delivery and provide clear photos of the issue for review. Approval is required before any replacement is issued.

By placing an order, you acknowledge and agree to this No Refund & No Return Policy.